Introduction
Are you completely confident in your organisation’s ability to continue operating despite a major interruption? Loss of IT is the most common interruption suffered by organisations, regardless of size or sector, but how would you fare with other problems, such as:
- Severe weather
- Pandemic flu or other disease outbreaks
- Terrorist attacks on critical infrastructure or crowded places
- Flooding
- Fraud
- Fire
- Theft
- Transport system failure
- Major industrial accident
- Any other threat particularly relevant to your organisation?
Objectives
By the time you leave this course you will have a firm grasp of:
- ‘Business continuity’ versus ‘Disaster recovery’
- How to identify the risks which affect continuity of business – and how to mitigate them
- The range of disasters which can seriously affect business
- The importance of all employees playing a part
- The need for awareness training for all employees
- How to prepare and review a plan
- The importance of communication and call trees
Course outline
What is business continuity?
- Why plan for business continuity?
“Disaster recovery” or “business continuity”?
- That is the question!
- Some statistics to get you thinking
- Putting risks in perspective
When do “risk events / incidents” happen?
- Rare or unusual events
- Common events
- Weather, theft and vandalism
- Some things we might forget
- Current issues affecting us all
The board / executive (essential knowledge for all employee levels)
- Responsibility and accountability
- Adherence to legislative and regulatory requirements
- Policies
- Delegation and supervision
- Insurance
Register of risks and events
- Details to be included
- Benefits / rewards / cost savings for your organisation
Business impact analysis
- A common sense approach
- How to collect data
- Critical scoring example (red / green / amber)
- Example(s) of BIA spreadsheet(s)
Departmental implications
- HR
- IT
- Insurance
- Others
Communication
- Call tree(s) and examples
- Contractors and suppliers
The business continuity plan
- How it all fits together
- How to take it forward – review / update / training
- Emergency pack
